Terms & Conditions
Welcome to Vintcam
These Terms & Conditions govern your use of VintCam's website and services. By accessing or purchasing from Vintcam, you agree to comply with these terms. Please read them carefully.
1. General
Website Ownership: VintCam("we," "us," or "our") operates this website. By using our website or purchasing our products, you agree to be bound by these Terms & Conditions.
Modifications: We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the site constitutes acceptance of the latest version.
2. Products
Product Descriptions: We aim to provide accurate product descriptions, but we do not warrant that descriptions are error-free, complete, or current. We are not liable for any inaccuracies in product information.
Pricing: Prices are subject to change without prior notice. Errors in pricing, if identified, will be corrected and may result in canceled orders or revised invoices.
Images: Product images are for illustrative purposes only. Actual products may vary due to screen differences, lighting, and other factors.
3. Orders
Order Acceptance: We reserve the right to accept or decline any order placed on our website, including in cases of out-of-stock products, pricing errors, or suspected fraud.
Order Cancellation: Orders can only be canceled before dispatch. Once shipped, orders cannot be canceled.
Shipping: Delivery times vary depending on location and product. While we strive to ensure timely delivery, we are not liable for delays due to customs, postal services, or other unforeseen circumstances.
4. Payment
Payment Methods: We accept various payment methods as displayed at checkout. Payment processing is subject to the terms of the selected payment provider.
Currency: All prices on our website are listed in EUR (€), unless otherwise specified. Currency conversion fees may apply for international transactions, which are the responsibility of the customer.
5. Limitation of Liability
Use of Products: VintCam is not liable for any misuse of our products. Customers are responsible for ensuring that products are used as intended and according to local laws.
Indirect Damages: To the fullest extent allowed by law, VintCam is not liable for indirect, consequential, incidental, or punitive damages arising from product use, delays, or delivery issues.
Data Accuracy: We are not liable for errors in your submitted information, including shipping addresses and contact details. Please double-check your information before placing an order.
6. Privacy
Data Collection: We collect personal data for the purpose of order processing and improving our services. By using our website, you agree to our collection and handling of personal data as per our Privacy Policy.
Data Sharing: We do not share personal data with third parties except as required to fulfill orders (e.g., shipping partners) or as required by law.
7. Intellectual Property
Ownership: All content on our website, including text, images, and logos, is the intellectual property of VintCam and is protected by copyright law.
Usage: Unauthorized use, reproduction, or distribution of our content is prohibited.
8. Governing Law
These Terms & Conditions are governed by the laws of the European Union and the jurisdiction of the applicable country where the customer resides.
Refund & Return Policy
At VintCam, customer satisfaction is our priority. If you're not entirely satisfied with your purchase, please review our return policy below.
Vintcam Return and Refund Policy
1. Defective Products Only
- Eligibility: Returns are accepted only for defective or incorrect items. Items must be reported as defective within 7 days of receiving the order.
- Non-Eligible Returns:** We do not accept returns for any other reasons, including change of mind, incorrect sizing, or dissatisfaction with non-defective products.
2. Process for Defective Items
- Notification: To report a defect, contact us at Vintcam.support@gmail.com within 7 days of receiving your order.
- Proof Required: Provide detailed photographs of the defective item and its packaging to support your claim.
3. Replacement or Refund for Defective Items
- Customer Choice: If the claim is approved, you may choose between receiving a replacement product or a full refund.
- Processing Time: Refunds will be issued to your original payment method within 7-14 business days after the claim is verified.
4. Shipping Costs for Returns
- Defective Products: Vintcam will cover all necessary costs related to defective or incorrect items.
- Non-Refundable Costs: Original shipping charges are non-refundable unless the defect is due to an error on our part.
Important Note:
Items not reported as defective within the 7-day timeframe or submitted without proper proof will not be eligible for a refund or replacement. This policy ensures fairness and transparency while maintaining the highest product quality for all Vintcam customers.
For further assistance, please contact us at Vintcam.support@gmail.com.
5. Late or Missing Refunds
Expected Timeline: If you haven't received a refund after 14 days of approval, check with your bank and payment provider as it may take additional time to reflect in your account.
Contact Us: For any concerns regarding refunds, reach out to us at vintcam.info@gmail.com.
7. Changes to Policy
We reserve the right to update or modify this policy at any time. Changes are effective upon posting on this page.
For any questions regarding these terms or our policies, please contact us at vintcam.info@gmail.com or fill in the contact form below.
